Refund & Return Policy

1. Subscription Refunds

Bridgly offers a 5-day free trial for all new accounts so you can evaluate the Service before subscribing. After a payment is made, refunds are available within 7 days of the charge if the Service has not been used. Requests made after 7 days will not be eligible for a refund.

2. How to Request a Refund

To request a refund, contact our support team at majedbalubaid0@gmail.com within 7 days of your payment. Please include:

• Your registered email address
• The payment date and amount
• The reason for your refund request

3. Refund Processing

Approved refunds will be processed within 5–10 business days and credited back to the original payment method. Refunds are processed through Moyasar and are subject to their processing timelines.

4. Non-Refundable Cases

The following are not eligible for refunds:

• Refund requests made more than 7 days after the charge
• Accounts that have been suspended due to Terms & Conditions violations
• Partial months — subscriptions are billed monthly and not pro-rated
• Charges that resulted from unauthorized use of your account

5. Cancellation Policy

You can cancel your subscription at any time from the Settings → Subscription page. Upon cancellation, your account will remain active until the end of the current billing period. No further charges will be made after cancellation.

6. Service Outages

In the event of a significant service outage (more than 24 consecutive hours), affected users may be eligible for a pro-rated credit applied to their next billing cycle. Credits will be applied automatically and do not require a request.

7. Contact Us

For any refund-related inquiries, please contact us at majedbalubaid0@gmail.com. We aim to respond to all requests within 1–2 business days.